Smarter Choices for Consumers

Simplifying decisions with tailored tools and solutions.

banner-img

What is Insurance?

Life Insurance is the key to good financial planning. On one hand, it safeguards your money and on the other,ensures its growth, thus providing you with complete financial well being. Life Insurance can be termed as an agreement between the policy owner and the insurer, where the insurer for

main-image

a consideration agrees to pay a sum of money upon the occurrence of the insured individual's or individuals' death or other event, such as terminal illness, critical illness or maturity of the policy. Life insurance plans, unlike mutual funds, are beneficial when you look at them as a long term avenue of investment which also offers protection through life cover.

Life insurance policies are broadly categorized into 2 types

Traditional policies offer in-built guarantees and define maturity benefits through variety of products such as guaranteed maturity value. The investment risk in traditional life insurance policies is borne by life insurance companies. Additionally, the investment decisions are regulated to a large extent by IRDAI rules and regulations, ensuring stable returns with minimal risk. Investment income is distributed amongst the policy holders through annual bonus. These policies are ideal for policy holders who are not market savvy and do not wish to take investment risks.

ULIPs, on the other hand provide a combination of risk cover and investment. More importantly they offer a flexibility to decide your risk taking profile.

Benefits

List of the Life Insurance plans you can benefit from

main-image

Endowment Plans are an ideal choice for the risk-averse customer. Endowments are long-term, regular savings plans with a built-in life cover.

Provided you have paid all your premiums, at the end of the term the policyholder receives the sum assured plus accrued / guaranteed bonuses that have been declared over the years, as a lump sum. In case of the unfortunate death during the term of your plan, the sum assured, will be paid out as a lump sum with the bonuses that the policy is entitled to

Whole Life Insurance plans provide cover throughout your lifetime. The premium could be paid for as long as a lifetime or for a limited period Unlike endowment plans they do not carry a maturity value and pay the sum assured to the family in case of the unfortunate death of the policyholder. A Whole Life Insurance plan assures that your family is protected against financial loss that could occur your death.

Term Insurance helps the customers in safeguarding their families from financial worries that arise due to unfortunate circumstances. Term plans are pure risk cover plans with or without maturity benefits.

These pure risk plans cover your life at a nominal cost Term plans also let you avail the benefit to cover your outstanding debts like mortgage, home loan etc. In case of something happens to you, the financial burden is borne by the insurance company and not your loved ones.

Term Plan offers you the following benefits

High insurance Cover at lower costs

Financial security against loans and mortgages

Single premium payment option available

Available with host of Additional rider benefits.

The purpose of health insurance is to help you overcome unforeseen emergencies without compromising on any other financial goal.

Health insurance helps you pay for all your medical expenses. A health insurance policy also gives you the benefit of covering your loved ones under one plan to avoid any financial constraints arising on account of a medical emergency.

The benefits

Cashless hospitalization in all major hospitals pan India.

Coverage of pre and post hospitalization expense.

Coverage of all major day care treatments.

Group insurance covers a group of people, usually members of societies, employees of a common employer, or professionals. All employees or members are included under one 'master policy' owned by the employer /nodal agency. Group Insurance covers both life and savings products along with options like Superannuation and Health.

Retirement Plans make sure that you have support in the twilight years of your life. The savings you set aside today become your wealth and support in the years to come.

Retirement plans are of two types:

These plans allow you to convert a sum of money into a guaranteed series of payments for a definite period or for life.

This plan allows you to save regular amounts of money for a peaceful retirement. This type of annuity has two main phases, the accumulation phase which allows you to invest and save money into your account, and the payout phase in which the plan is converted into regular annuity installments and payments are received.

Retirement Plans offer you benefits such as:

An alternative to superannuation's and provident fund

Compulsary Saving

Saving Tax

Choice of Open Market Option, i.e., you have the option to purchase an immediate annuity from your current insurer or from any other life insurer as recognized by IRDAI.

Insurance today offers a very simple assurance in terms of monetary support to a child and family incase of death or disability of parent and helps ensure that the shortage of fund never hampers dreams or aspirations of your child.

In short, Children's Plans ensure a secured financial future for your child.

As parents, make sure you keep the following factors in mind before choosing a child insurance plan

Should cover your child throughout even if something happens to the parent.

The payout should be at a age when the child requires it the most, i.e. when he wants to enter his dream college or needs to start his career.

Should provide a regular source of income so that child doesn't have to compromise on his dreams and aspirations.

Flexibility to move from one investment fund to other by the way of switching of funds

Your child should not be forced to pay the premiums of the policy.

Wealth plans invest the premium in to the equity, debt and cash markets by allocating units, which like any other mutual fund have a NAV. You are free to switch between one fund to another depending on the risk factor you wishes to bear.

They offer better returns than traditional endowment plans and offer a great deal of flexibility along with great returns making them the finest product offering.

The benefits:

Availability in single premium and regular premiums options

Investment funds ranging from index funds to mid-cap funds and debt market linked funds.

Option to choose from a host of additional rider benefits

Tax Benefits as per existing tax laws

Flexibility to move from one investment fund to other by the way of switching of funds

Option to infuse additional capital by the way of Top Ups to give your investments a boost.

The purpose of health insurance is to help you overcome unforeseen emergencies without compromising on any other financial goal.

Health insurance helps you pay for all your medical expenses. A health insurance policy also gives you the benefit of covering your loved ones under one plan to avoid any financial constraints arising on account of a medical emergency.

The benefits

Cashless hospitalization in all major hospitals pan India.

Coverage of pre and post hospitalization expense.

Coverage of all major day care treatments.

ULIPs offer a complete selection of high, medium and low risk investment options under the same policy. You can choose an appropriate policy according to your risk taking appetite, coupled with the opportunity to switch between fund options without any additional expense for specified number of switches. ULIPs provide the flexibility to choose the sum assured and investment ratio in the annual targeted premium

It also offers the flexibility of one time increase in investment portfolio, through top-ups to avail investment opportunity offered by external environment or own income flows.

Advantages of Insurance

Life Insurance provides the dual benefits of savings and security

The following benefits explain why this investment tool should be an integral part of your financial plans.

main-image

Advantages of Life Insurance

Life today is full of uncertainties; in this scenario Life Insurance ensures that your loved ones continue to enjoy a good quality of life against any unforeseen event.

Life Insurance not only provides for financial support in the event of untimely death but also acts as a long term investment. You can meet your goals, be it your children's education, their marriage, building your dream home or planning a relaxed retired life, according to your life stage and risk appetite. Traditional life insurance policies i.e. traditional endowment plans, offer in-built guarantees and defined maturity benefits through variety of product options such as Money Back, Guaranteed Cash Values, Guaranteed Maturity Values.

Life Insurers through riders or stand alone health insurance plans offer the benefits of protection against critical diseases and hospitalization expenses. This benefit has assumed critical importance given the increasing incidence of lifestyle diseases and escalating medical costs.

Life Insurance is a long-term contract where as policyholder, you have to pay a fixed amount at a defined periodicity. This builds the habit of long-term savings. Regular savings over a long period ensures that a decent corpus is built to meet financial needs at various life stages.

Life Insurance is a highly regulated sector. IRDAI, the regulatory body, through various rules and regulations ensures that the safety of the policyholder's money is the primary responsibility of all stakeholders. Life Insurance being a long-term savings instrument, also ensures that the life insurers focus on returns over a long-term and do not take risky investment decisions for short term gains.

Since traditional policies are viewed both by the distributors as well as the customers as a long term commitment; these policies help the policyholders meet the dual need of protection and long term wealth creation efficiently.

Traditional policies offer an opportunity to participate in the economic growth without taking the investment risk. The investment income is distributed among the policyholders through annual announcement of dividends/bonus.

Policyholders have the option of taking loan against the policy. This helps you meet your unplanned life stage needs without adversely affecting the benefits of the policy they have bought.

Insurance plans provide attractive tax-benefits for both at the time of entry and exit under most of the plans.

Insurance acts as an effective tool to cover mortgages and loans taken by the policyholders so that, in case of any unforeseen event, the burden of repayment does not fall on the bereaved family.

Life Insurance is one of the best instruments for retirement planning. The money saved during the earning life span is utilized to provide a steady source of income during the retired phase of life.

Benefits of ULIPS

Unit Linked Plans offer unique opportunity to combine protection with investments.

Some special features of Unit Linked Life Insurance Policies (ULIPs) are:

Provides flexibility in investments

ULIPs offer a complete selection of high, medium and low risk investment options under the same policy. You can choose an appropriate policy according to your risk taking appetite, coupled with the opportunity to switch between fund options without any additional expense for specified number of switches.

ULIPs provide the flexibility to choose the sum assured and investment ratio in the annual targeted premium. It also offers the flexibility of one time increase in investment portfolio, through top-ups to avail investment opportunity offered by external environment or own income flows.

Liquidity

To cope with unforeseen circumstances, ULIPs offer the benefit of partial withdrawal;

wherein after 5 years you can withdraw funds from our Unit Linked account, retaining only the stipulated minimum amount.

Disciplined and regular savings

ULIPs help you inculcate a regular saving habit. Also,

the average unit costs tend to be lower than one time investment.

Multiple benefits bundled in one product

ULIP is an outstanding solution for risk cover,

long term investments with the benefit of various investment opportunities, coupled with tax benefits.

Provides flexibility in investments

The charge structure, value of investment and expected IRR based on 4% and 8% rate of returns, for the complete tenure of the policy are shared with you before you buy a product. Similarly, the annual account statement,

quarterly investment portfolio and daily NAV reporting, ensures that you are aware of the status of your investment portfolio at all times. Most companies publish latest NAVs on their respective websites on a daily basis.

Spread of risk

ULIPS are ideal for those investors who wish to avail the benefit of market linked

growth without actually participating in the stock market, with the added benefit of risk-cover.

HOW TO PLAN

Don't buy insurance just because your neighbour bought it. Buy insurance because you need it.

main-image

Here are a few points to ponder about, whilst going about fulfilling your needs.

Understand your financial goals. Once you know what your aim is, you will be in a better position to choose the type of insurance you need - protection, savings, investment or retirement.

Different insurance policies have different covers. Make sure your financial advisor presents you with a list of recommendations, including the types of policies and benefits. Read them thoroughly to be aware of what your policy covers.

The amount of insurance coverage you need depends on factors such as the number of dependants, debts or mortgages, lifestyle and investment needs. Insurance cover should be to such an extent that in case of one's demise, his / her dependents are able to maintain the same lifestyle as they used to have before the unfortunate event occurred.

The amount of premium paid depends on the insurance cover you buy. Look at the current benefits your insurance policy provides and opt for a rider accordingly. With some riders, you may stop paying premiums for your policy if you become disabled, but will still be able to enjoy the benefits of life insurance protection.

Choice of Frequency of premium payment period - Single premium, Yearly, Half yearly, quarterly and monthly should be carefully exercised. However, if your policy does not have this benefit and you are finding it difficult to continue meeting the premium payments, consult your financial advisor.

  • Payment ECS
  • Credit card
  • Internet payment
  • Cash
  • Cheque

Note- While exercising the choice for frequency of premium payment and mode of payment ,please ensure that you mark the appropriate column in the proposal form.

IRDAI (Protection of Policyholder's Interest) Regulations 2017 provides 15 days 'free look' period from the date of receipt of policy document and period of 30 days in case of electronic policies. As a policyholder, you can examine the insurance policy and opt out if you are not satisfied with any conditions/ features mentioned in the policy.

Typically there is a grace period (15 to 30 days) during which you can pay the premium with no interest charged.If you do not pay your premium within this grace period, your policy lapses as a matter of general rule.However the discontinuation of policy is governed by the policy conditions which may differ from insurer to insurer and plan to plan.

An insurance policy is a long-term commitment and any decision to cancel a policy should only be taken after careful consideration. Early cancellation of a policy may incur additional fees and charges. More importantly, you could lose out on valuable benefits. If you are unable to continue paying premiums on your current policy, you should consult your financial advisor on the options that are available. If you decide to replace your current policy with a new one, we would recommend that you do not cancel your original policy until you receive confirmation that your new policy is in force. This will ensure that you are not left without coverage during the interim period.

HOW TO BUY

There's no thumb rule on buying insurance

it depends completely on every individual's financial goals, income profile and risk appetite.

main-image

However, here are a few basic rules you should keep in mind before you buy an insurance product.

Buying life insurance is like buying future financial security for your family.

Hence when buying insurance, ensure your policy is provided by a licensed company. The list is available on this website too.

Buy insurance only from a Licensed agent / intermediary / broker / IMF & CSC / Online who is licensed to sell Life Insurance Products. You can ask for the license before you actually buy the policy.

Seek premium quotes and proposals from various insurance companies and do a comparative study.

Different policies offer different benefits, so choose one that suits you the most. Cheapest is not necessarily the best.

Make sure you have a complete understanding of all necessities such as the terms and conditions as well as exclusions in the policy.

If necessary, do not shy away from asking for explanations from the insurance company.

Do not be pressured into buying 'packaged' products, as they often contain fixed coverage's you don't need. However, you may opt to add additional coverage or riders of your choice at an additional premium which offers value for money. Your financial commitment should be in tune with your financial condition.

Carefully study your agent's recommendation to make sure the policy is what you are looking for. The benefits should match your needs.

The date the insurance goes into effect may be different from the date the company issues the policy. Ensure you ask your agent when the insurance becomes effective.

Never sign blank proposals or application forms. Ensure all information filled in your application is complete and correct to avoid delays or even denial of claims at a later stage.

Life Insurance is a contract of utmost good faith where the responsibility of disclosure of material fact vests with the buyer. Please ensure that all questions relating to family history, personal health are answered with utmost care. Any concealment or non disclosure of material facts could jeopardize claim to your nominees.

Regulations require proposal forms to be accompanied by authentic Age, Identity and Address Proof. Kindly ensure that acceptable proof of Age, Identity and Address Proof are submitted with proposal form.

Make sure your cheque or money order is made payable to the insurance company and not to your agent and insist for a receipt immediately as proof of payment.

Life policies have a 'free look' period of 15 days from the date you receive it. Use this opportunity to make sure this is the right policy for you. In case the policy document contains any condition which was not explained to you by the agent or intermediary, you have the right to return it to the insurance company and ask for refund within this period.

Information for existing policy holders

If you are an existing policyholder, here are a few pointers to help you amend your cover or make a claim with ease.

Always remember your premium due dates to avoid a policy lapse.

Always insist on a receipt as a proof of payment.

Ensure your age is stated correctly in the proposal. The life insurance company will pay an amount equal to the insurance ,the premium would have bought, at the age stated in the document.

Review your insurance needs regularly for adequate cover.

Keep your policy in a safe place until the life insurance policy money is received.

Keep basic details of your policy such as the type of policy, policy number and names of nominees in a separate.

Always keep the nomination under your policy alive. It helps during unforeseen difficulties and saves your near and dear ones from avoidable hassles.

Always intimate change in address to insurance company immediately.

If your policy is assigned for a loan, ensure that the reassignment notice is sent to insurance company and is noted by them after the loan is repaid. Also make sure that reassigned policy is received back from the lender. Fresh nomination may also be needed in such a case.

Always clarify any doubts you have about your policy with the life insurance company.

Benefits

Are you aware that Life insurance policies are not attachable under certain circumstances

As per section 60 (kb) of The Code of Civil Procedure, all money payable under a policy of insurance on the life of the judgment debtor, are not attachable.

Section 6 of the MWP Act states that the benefits under a Life Insurance Policy taken by a Married man, under MWP Act for the benefit of the married man's wife, or children or any of them, shall be payable only to the wife or children according to theratio decided by the Life Assured. Further it states that the said Policy does not form part of the estate (property) of the deceased Husband. Hence the husband does not have any control over the Policy and is not his asset. Therefore the said Policy cannot be attached by the Creditors of other Legal Heirs of the deceased husband.

It is to be noted that unlike in the case of other Life Insurance Policies which can be claimed by other Legal Heirs also (even though may not be attachable), MWP Act Policies can neither be claimed by the other Legal Heirs nor by the Husband's Creditors. Even the husband cannot claim any benefit. Therefore, an absolute estate is created in favour of the wife or children. This is a special privilege given by Law only to a Life Insurance Policy taken by a married man. This benefit is not available for any other asset.This benefit is not available for any other asset.

Tax Benefits Section Permitted deduction Exceptions

Premium paid for life insurance

80C

INR 1,50,000

Amount of premium paid in a financial year for policy in excess of 10% of the actual capital sum assured, then deduction will be allowed only for premiums up to 10% of the sum assured.

Premium paid for pension plans

80CCC

INR 1,50,000

Benefit reversed if policy lapses; amount received on surrender (whole/part) of annuity plan and amount received as pension is taxed as income.

Premium paid for medical insurance

80D

Deduction is available upto Rs 25,000. The deduction for senior citizens is Rs 50,000. For uninsured super senior citizens (more than 80 years old) medical expenditure incurred up to Rs 50,000 shall be allowed as a deduction under section 80D.

Benefits under insurance

10 (10D)

Sum received under a life insurance policy, including the sum allotted by way of bonus on such policy is exempt of tax.

  • Under the Finance Act 2012 the exemption under Sec 10 (10D), on benefits you receive under life insurance policies issued on or after 1st April, 2012, shall be available only if the premium payable in any of the years is not more than 10% of the Sum Insured.
  • However, the death benefit under your plan is always tax-free under sec 10(10D).

How safe, investing in Insurance Companies

Every life insurer is required to maintain a Required Solvency Margin as per Section 64VA of the Insurance Act 1938. As prescribed by the IRDAI, Required Solvency Margin is the amount by which an insurance company's capital exceeds its projected liabilities; effectively a measure of its financial health.

main-image

The IRDAI (Assets, Liabilities and Solvency Margin of Insurers) Regulations, 2000 describes in detail the method of computation of the Required Solvency Margin. In case of Life Insurers, the Required Solvency Margin is the higher of an amount of Rs.50 crore (Rs. 100 crore in case of Re-insurers) or a sum which is based on a formula given in the Act / Regulation.

IRDAI has set a working Solvency Margin Ratio (Ratio of Actual Solvency Margin to the Required Solvency Margin) of 1.5 for all insurers. During 2007-08, IRDAI has introduced the quarterly reporting of Solvency Status for all the Insurers. Accordingly, all the insurers are now required to file their Solvency Status as on June 30, September 30, December 31 and March 31.

One of the important factors that influence insurance penetration is the capital requirement under solvency margin.

The pure term products provide simple life cover and it is believed that companies could design products, which could reach various segments of the population in meeting their insurance needs thereby enhancing insurance penetration. In line with this objective, the Authority has decided to allow the life insurers to reduce the capital requirement in the case of pure term products without changing the factor loadings in the case of the remaining products. It is expected that the lower level of solvency for pure term products would provide significant relief to the life insurers both under individual products and under group products. This will also help the insurers in launching more pure term products for sufficiently longer periods and at affordable rates.

As linked products are assuming significant share in the total premium collected by the insurance companies, and as the investors in these products are bearing the investment risk, it is necessary that more information is disseminated to the prospects / policyholder so that he / she can take informed decisions. In this regard, the Authority has asked the life insurers to be more transparent in the policy wordings of the ULIP products and mandated the insurers to submit to the Authority details on guaranteed benefits and non-guaranteed benefits for each policy year. A format has also been introduced for this purpose and the Authority instructed that when the prospects/policyholder propose to take a ULIP policy he/she should sign on both the formats in the proposal form itself.

This will benefit the policyholders in knowing about the terms/benefits of the policy and also reduce mis-selling by the agents in quoting abnormal investment returns.

List OF COMPANIES

There's no thumb rule on buying insurance

No Name of the Company Contact Info

01

ACKO LIFE INSURANCE LIMITED

No. 36/5 Somasundarapalya, Haralakunte, Bangalore South, Bangalore, Karnataka - 560102

02

Aditya Birla Sun Life Insurance Company Limited

Aditya Birla Financial Services, One India Bulls Centre 16th Floor, Tower 1, Jupiter Mills Compound 841, Senapati Bapat Marg, Elphinston Road, Mumbai - 400 013

03

AGEAS Federal Life Insurance Company Limited

22nd Floor, A Wing, Marathon Futurex, N.M. Joshi Marg, Lower Parel – East, Mumbai – 400013

04

Aviva Life Insurance Company India Limited

401-A, 4th Floor, Block A, DLF Cyber Park, Sector 20, NH-8, Gurugram , Haryana – 122008

05

Axis Max Life Insurance Limited

11th Floor, DLF Square , Jacaranda Marg, DLF City, Phase-II, Gurgaon - 122 002

06

Bajaj Allianz Life Insurance Company Limited

GE Plaza, Airport Road, Yerawada, Pune - 411 006

07

Bandhan Life Insurance Limited (Formerly Aegon Life Insurance Company Limited)

A-201, 2nd Floor, Leela Business Park, Nr. Airport Road Metro Station, Andheri Kurla Road, Andheri (East), Mumbai – 400059.

08

Bharti AXA Life Insurance Company Limited

Unit No. 1902, 19th Floor, Parinee Crescenzo, ‘G’ Block, Bandra Kurla Complex, BKC Road, Near MCA Club, Bandra East, Mumbai - 400051, Maharashtra

09

Canara HSBC Life Insurance Company Limited

139P, Sector - 44, Gurgaon - 122003 Haryana (India)

10

CreditAccess Life Insurance Limited

#595, 1st Floor, 15th Cross, 1st Phase, Outer Ring Road, J.P. Nagar, Bangaluru, Karnataka, India, PIN-560078

11

Edelweiss Tokio Life Insurance Company Limited

6th Floor, Tower 3, Wing ‘B’, Kohinoor City, Kirol Road, Kurla (W), Mumbai – 400070

12

Future Generali India Life Insurance Company Limited

Indiabulls Finance Centre, Tower 3, 6th Floor Senapati Bapat Marg, Elphinstone Road (West) Mumbai - 400 013

13

Go Digit Life Insurance Limited

Ananta One, Pride Hotel Lane, Narveer Tanaji Wadi, City Survey No.1579, Shivajinagar, Pune – 411 005

14

HDFC Life Insurance Company Limited

13th Floor, Lodha Excelus, Apollo Mills Compound, N.M Joshi Marg , Mahalaxmi, Mumbai 400 011

15

ICICI Prudential Life Insurance Company Limited

ICICI Prulife Towers , 1089, Appasaheb Marathe Marg, Prabhadevi, Mumbai - 400 025

16

IndiaFirst Life Insurance Company Limited

12th and 13th Floor, North [C] wing, Tower 4, Nesco IT Park, Nesco Center, Western Express Highway, Goregaon (East), Mumbai – 400063.1

17

Kotak Mahindra Life Insurance Company Limited

8th Floor, Plot # C- 12, G- Block, BKC, Bandra (E), Mumbai - 400051

18

Life Insurance Corporation of India

Yogakshema, Jeeva Bima Marg, Post Box No. 19953, Mumbai - 400 021

19

PNB MetLife India Insurance Company Limited

Unit No. 701, 702 & 703, 7th Floor, West Wing, Raheja Towers, 26/27 M G Road, Bangalore - 560001, Karnataka.

20

Pramerica Life Insurance Company Limited

4th Floor, Building No. 9, Tower B Cyber City, DLF City, Ph-III, Gurgaon - 122 002

21

Reliance Nippon Life Insurance Company Limited

Unit Nos. 401B, 402, 403 & 404, 4th Floor, Inspire-BKC, G Block, BKC Main Road, Bandra Kurla Complex, Bandra East, Mumbai – 400051.

22

Sahara India Life Insurance Company Limited

Sahara India Bhawan, Kopoorthala Complex, Lucknow 226024

23

SBI Life Insurance Company Limited

5th floor "Natraj", M.V Road & Western Express Highway Junction, Andheri (E), Mumbai - 400 069

24

Shriram Life Insurance Company Limited

Ramky Selenium, Plot No. 31 & 32, Beside Andhra Bank Training Centre, Financial District, Gachibowli, Hyderabad - 500032

25

Star Union Dai-ichi Life Insurance Company Limited

11th Floor, Vishwaroop IT Park, Plot No 34,35,38, Sector 30A of IIP, Vashi, Navi Mumbai -4007031

26

Tata AIA Life Insurance Company Limited

14th floor,Towe A, Peninsula Business Park, Senapati Bapat Marg, Lower Parel, Mumbai - 400 013

Service Escalation Matrix

Register a complaint with the Toll free number / helpline of the company
arrow
Complaint to the Grievance officer of the company
arrow
Complaint to IRDA / Ombudsman

Check the table below for information on various Life Insurance companies.

No Name of the Company Contact Info Email Contacts

01

Aditya Birla Sun Life Insurance Company Limited.

02

Aegon Life Insurance Company Limited.

03

AGEAS Federal Life Insurance Company Limited.

04

Aviva Life Insurance Company India Limited.

05

Bajaj Allianz Life Insurance Company Limited

06

Bharti AXA Life Insurance Company Limited.

07

Canara HSBC Life Insurance Company Limited

08

Edelweiss Tokio Life Insurance Company Limited.

09

Exide Life Insurance Company Limited.

10

Future Generali India Life Insurance Company Limited.

11

HDFC Life Insurance Company Limited

12

ICICI Prudential Life Insurance Company Limited.

13

IndiaFirst Life Insurance Company Limited

14

Kotak Mahindra Life Insurance Company Limited

15

Life Insurance Corporation of India.
For any policy related grievance, please feel free to contact our Grievance Redressal Officers at Branch / Division / Zonal / Corporate Level. (For details click on the `Grievances' tab on the homepage).

16

Max Life Insurance company Limited.

17

PNB MetLife India Insurance Company Limited.

18

Pramerica Life Insurance Company Limited.

19

Reliance Nippon Life Insurance Company Limited.

20

Sahara India Life Insurance Company Limited.

21

SBI Life Insurance Company Limited.

22

Shriram Life Insurance Company Limited.

23

Star Union Dai-ichi Life Insurance Company Limited.

24

Tata AIA Life Insurance Company Limited.

Free Look

IRDAI (Protection of Policyholder's Interest)

Regulations 2017 provides 15 days 'free look' period from the date of receipt of policy document and period of 30 days in case of electronic policies.

main-image

As a policyholder, you can examine the insurance policy and opt out if you are not satisfied with any conditions/ features mentioned in the policy.

In case you opt out, the premium paid will be refunded after deductions for expenses like those for a medical examination, cost of proportionate risk cover, stamp duty etc..

In case you opt out of an Unit Linked Policy during the free look period, you shall be entitled to an amount which should at least be equal to non-allocated premium plus charges levied by cancellation of units plus fund value at the date of cancellation less expenses,if you return the policy stating the reasons for your objection.

Claims Process

Filing a Life Insurance Claim

main-image

Claim settlement is one of the most important services that an insurance company can provide to its customers. Insurance companies have an obligation to settle claims promptly. You will need to fill a claim form and contact the financial advisor from whom you bought your policy

Submit all relevant documents such as original death certificate and policy bond to your insurer to support your claim. Most claims are settled by issuing a cheque within 7 days from the time they receive the documents. However, if your insurer is unable to deal with all or any part of your claim, you will be notified in writing.

Types of claims

On the date of maturity life insured is required to send maturity claim / discharge form and original policy bond well before maturity date to enable timely settlement of claim on or before due dates. Most companies offer/issue post dated cheques and/ or make payment through ECS credit on the maturity date. Incase of delay in settlement kindly refer to grievance redressal.

In case of death claim or rider claim the following procedure should be followed.

Follow these four simple steps to file a claim:

The claimant must submit the written intimation as soon as possible to enable the insurance company to initiate the claim processing. The claim intimation should consist of basic information such as policy number, name of the insured, date of death, cause of death, place of death, name of the claimant. The claimant can also get a claim intimation/notification form from the nearest local branch office of the insurance company or their insurance advisor/agent. Alternatively, some insurance companies also provide the facility of downloading the form from their website.

The claimant will be required to provide a claimant's statement, original policy document, death certificate, police FIR and post mortem exam report (for accidental death), certificate and records from the treating doctor/hospital (for death due to illness) and advance discharge form for claim processing. Based on the sum at risk, cause of death and policy duration, insurance companies may also request some additional documents.

For faster claim processing, it is essential that the claimant submits complete documentation as early as possible. A life insurer will not be able to take a decision until all the requirements are complete. Once all relevant documents, records and forms have been submitted, the life insurer can take a decision about the claim.

As per the regulation 14 (2)(i) of the IRDAI (Policy holder's Interest) Regulations, 2017, the insurer is required to settle a claim within 30 days of receipt of all documents including clarification sought by the insurer. However, the insurance company can set a practice of settling the claim even earlier. If the claim requires further investigation, the insurer has to complete its procedures expeditiously, in any case not later than 90 days from the date of receipt of claim intimation and claim shall be settled within 30 days thereafter.

Claim Intimation

In case a claim arises you should:

Contact the respective life insurance branch office.

Contact your insurance advisor.

Call the respective Customer Helpline.

Claim Requirements

  • * Death Certificate
  • * Original Policy Bond
  • * Claim Forms issued by the insurer along with supporting documents

  • * Copies of Medical Records, Test Reports, Discharge Summary, Admission Records of hospitals and Laboratories.
  • * Original Policy Bond
  • * Claim Forms along with supporting documents

  • * Original Policy Bond.
  • * Maturity Claim Form

Incase of delay in settlement kindly refer to grievance redressal

To check various claim processes, click on the respective links.

Claims Procedure Links
Aegon Life Insurance Company Limited
AGEAS Federal Life Insurance Company Limited
Aviva Life Insurance Company India Private Limited
Bajaj Allianz Life Insurance Company Limited
Bharti AXA Life Insurance Private Limited
Birla Sun Life Insurance Company Limited
Canara HSBC Life Insurance Company Limited
Edelweiss Tokio Life Insurance Company Limited
Future Generali India Life Insurance Company Limited
HDFC Life Insurance Company Limited
ICICI Prudential Life Insurance Company Limited
IndiaFirst Life Insurance Company Limited
Kotak Mahindra Old Mutual Life Insurance Limited
Life Insurance Corporation of India.
Max Life Insurance Company Limited
PNB MetLife India Insurance Company Limited
Pramerica Life Insurance Company Limited
Reliance Nippon Life Insurance Company Limited
Sahara India Life Insurance Company Limited
SBI Life Insurance Company Limited
Shriram Life Insurance Company Limited
Star Union Dai-ichi Life Insurance Company Limited
Tata AIA Life Insurance Company Limited

Grievance Redressal Process

The Insurance Regulatory and Development Authority of India (IRDAI)

is responsible for addressing complaints filed by policyholders. Complaints against Life and Non-life insurers are handled separately. This cell plays a facilitative role by taking up complaints with the respective insurers.

main-image

Policyholders who have complaints against insurers are required to first approach the Grievance/Customer Complaints Cell of the concerned insurer. If you do not receive a response from insurer(s) within a reasonable period of time or are dissatisfied with the response of the company, you may approach the Grievance Cell of the IRDAI.

The complaints need to be addressed to the correct Grievance Cell of the IRDAI and sent to the addresses given below. Please note that the Grievances Cell(s) responsible for life insurance and non-life insurance are separate.

If you have an Insurance Policy on personal lines, group insurance policies, policies issued to sole proprietorship & micro enterprises and have a grievance against an Insurance Company and their agents and intermediaries complaint can be filed by Policyholder or claimant/legal heirs, nominee or assignee.

If the grievance is not redressed, insured are advised to approach the Insurance Ombudsmen.

For a list of Insurance Ombudsmen along with their contact details, click here.

Only complaints from the policy holders themselves or the claimants shall be entertained. The Cell shall not entertain complaints written on behalf of policyholders by advocates or agents or any third parties.

If the communication is done over e-mail, then the plaintiffs are requested to submit complete details of the complaint as required in the registration form. Without this, the Cell will not be in a position to register the grievance.

In case the claimant is not satisfied with decision of Ombudsmen, appeal can be filed at the appropriate judicial forum like civil courts

Council for Insurance Ombudsmen

NAMES OF OMBUDSMAN AND ADDRESSES OF OMBUDSMAN CENTRES

Office Details Jurisdiction of Office( Union Territory, District )
AHMEDABAD - Shri. Collu Vikas Rao

Office of the Insurance Ombudsman, Jeevan Prakash Building, 6th floor, Tilak Marg, Relief Road, Ahmedabad – 380 001.

Gujarat, Dadra & Nagar Haveli, Daman and Diu.
BENGALURU - Shri. Vipin Anand

Office of the Insurance Ombudsman, Jeevan Soudha Building,PID No. 57-27-N-19 Ground Floor, 19/19, 24th Main Road, JP Nagar, Ist Phase, Bengaluru – 560 078.

Karnataka.
BHOPAL - Shri R M Singh

Office of the Insurance Ombudsman, 1st floor,"Jeevan Shikha", 60-B,Hoshangabad Road, Opp. GayatriMandir, Bhopal – 462 011.

Madhya Pradesh Chattisgarh.
BHUBANESHWAR - Shri Manoj Kumar Parida

Office of the Insurance Ombudsman, 62, Forest park, Bhubneshwar – 751 009. Tel.: 0674 - 2596461 /2596455 Fax: 0674 - 2596429 Email: bimalokpal.bhubaneswar@cioins.co.in

Odisha
CHANDIGARH- Mr.Atul Jerath

Office of the Insurance Ombudsman, Jeevan Deep Building SCO 20-27, Ground Floor Sector- 17 A, Chandigarh – 160 017.

Punjab Haryana (Excluding Gurugram, Faridabad, Sonepat and Bhadurgarh), Himachal Pradesh, Union Territories of Jammu & Kashmir, Ladak & Chandigarh.
CHENNAI - Shri Somnath Ghosh

Office of the Insurance Ombudsman, Fatima Akhtar Court, 4th Floor, 453, Anna Salai, Teynampet, CHENNAI – 600 018.

Tamil Nadu, Puducherry Town and Karaikal (which are part of Puducherry).
DELHI - Ms Sunita Sharma

Office of the Insurance Ombudsman, 2/2 A, Universal Insurance Building, Asaf Ali Road, New Delhi – 110 002.

Delhi & following Districts of Haryana - Gurugram, Faridabad, Sonepat & Bahadurgarh.
GUWAHATI - Shri Somnath Gosh

Office of the Insurance Ombudsman, Jeevan Nivesh, 5th Floor, Nr. Panbazar over bridge, S.S. Road, Guwahati – 781001(ASSAM).

Assam, Meghalaya, Manipur, Mizoram, Arunachal Pradesh, Nagaland and Tripura.
HYDERABAD- Shri N. Sankaran

Office of the Insurance Ombudsman, 6-2-46, 1st floor, "Moin Court", Lane Opp.Hyundai Showroom, A. C. Guards, Lakdi-Ka-Pool, Hyderabad - 500 004.

Andhra Pradesh, Telangana, Yanam and part of Territory of Pondicherry.
JAIPUR - Shri. Rajiv Dutt Sharma

Office of the Insurance Ombudsman, Jeevan Nidhi – II Bldg., Gr. Floor, Bhawani Singh Marg, Jaipur - 302 005.

Rajasthan
KOCHI- Shri. G. Radhakrishnan

Office of the Insurance Ombudsman, 10th Floor, Jeevan Prakash,LIC Building, Opp to Maharaja's College Ground,M.G.Road, Kochi - 682 011.

Kerala, Lakshadweep, Mahe-a part of Pondicherry.
KOLKATA - Ms Kiran Sahdev

Office of the Insurance Ombudsman, Hindustan Bldg. Annexe, 4th Floor, 4, C.R. Avenue, KOLKATA - 700 072.

West Bengal, Sikkim, Andaman & Nicobar Islands.
LUCKNOW - Shri. Atul Sahai

Office of the Insurance Ombudsman, 6th Floor, Jeevan Bhawan, Phase-II, Nawal Kishore Road, Hazratganj, Lucknow - 226 001..

Districts of Uttar Pradesh : Lalitpur, Jhansi, Mahoba, Hamirpur, Banda, Chitrakoot, Allahabad, Mirzapur, Sonbhabdra, Fatehpur, Pratapgarh, Jaunpur,Varanasi, Gazipur, Jalaun, Kanpur, Lucknow, Unnao, Sitapur, Lakhimpur, Bahraich, Barabanki, Raebareli, Sravasti, Gonda, Faizabad, Amethi, Kaushambi, Balrampur, Basti, Ambedkarnagar, Sultanpur, Maharajgang, Santkabirnagar, Azamgarh, Kushinagar, Gorkhpur, Deoria, Mau, Ghazipur, Chandauli, Ballia, Sidharathnagar.
MUMBAI - Shri Vipin Anand

Office of the Insurance Ombudsman, 3rd Floor, Jeevan Seva Annexe, S. V. Road, Santacruz (W), Mumbai - 400 054.

Goa, Mumbai Metropolitan Region excluding Navi Mumbai & Thane.
NOIDA - Shri Bimbadhar Pradhan

Office of the Insurance Ombudsman, Bhagwan Sahai Palace, 4th Floor, Main Road, Naya Bans, Sector 15. Dist: Gautam Buddh Nagar,U.P-201301.

State of Uttaranchal and the following Districts of Uttar Pradesh:Agra,Aligarh, Bagpat, Bareilly, Bijnor, Budaun, Bulandshehar, Etah, Kanooj, Manipuri, Mathura,Meerut, Moradabad, Muzaffarnagar, Oraiyya, Pilibhit, Etawah, Farrukhabad, Firozbad,Gautambodhanagar, Ghaziabad, Hardoi, Shahjahanpur, Hapur, Shamli, Rampur, Kashganj, Sambhal, Amroha, Hathras, Kanshiramnagar, Saharanpur.
PATNA - Ms Susmita Mukherjee

Office of the Insurance Ombudsman, 2nd Floor, Lalit Bhawan, Bailey Road,, Patna 800 001.

Bihar, Jharkhand
PUNE - Shri Sunil Jain

Office of the Insurance Ombudsman, Jeevan Darshan Bldg., 3rd Floor, C.T.S. No.s. 195 to 198, N.C. Kelkar Road, Narayan Peth, Pune – 411 030.

Maharashtra, Area of Navi Mumbai and Thane excluding Mumbai Metropolitan Region..
Council for Insurance Ombudsmen

3rd Floor, Jeevan Seva Annexe, S. V. Road, Santacruz (W), Mumbai - 400 054.

A
Accident benefit

An add-on with a life policy. It compensates a policyholder in the event of death or injury by accident.

Annuity

An investment option that makes a series of regular payments to an individual in exchange for a premium or a series of premia.

Appreciate

To grow in value.

Asset

Everything owned or due to a person.

Asset allocation

How your investments are spread across various asset classes.

Attained age

Your current age. Your attained age is one of the factors life insurance companies use to determine your premiums.

B
Backdating

A procedure for making the effective date of a policy earlier than the application date. Backdating is often used to make the age of the consumer at issue lower than it actually was, in order to get lower p

Beneficiary

The person designated to receive the death benefit when the insured dies.

Bond

It is like an IOU. By buying a bond you loan money to a company, a municipality, state or the Central Government.

Bonus

The amount paid as return in a policy. The bonus, expressed as a percentage of the sum assured, is generally declared every year. The amount is linked to the profits earned by the insurer. Depending on the time of withdrawal, there are two kinds of bonuses - reversionary and cash. A reversionary bonus can be encashed only on maturity of the policy; a cash bonus can be withdrawn when declar

Budget

It is a tool used to monitor and control expenditures and purchase

C
Cash value

The equity amount or 'saving' accumulation in a whole life policy.

Capital gains

Profit earned from the sale of stocks, mutual fund units and real estate. Long-term capital gains arise from assets owned for more than a year while short-term capital gains are made from assets owned for less than a year.

Claim

Notification to an insurance company that payment of an amount is due under the terms of the policy.

Compound interest

Interest computed on principal plus interest accrued during the previous periods of the investment.

Conditional receipt

Given to policy owners when they pay a premium at the time of application. Such receipts bind the insurance company if the risk is approved as applied for, subject to any other conditions stated on the receipt / proposal form / policy document

Contestable clause

A provision in an insurance policy setting forth the conditions under which or the period of time during which the insurer may contest or void the policy.

Convertible term

A policy that may be changed to another form by contractual provision and without evidence of insurability. Most term policies are convertible into permanent insurance.

Corpus

The amount of money available with a scheme for investing. If already invested, the corpus is the current value of the scheme's portfolio.

Cost averaging

A strategy that involves investing a fixed amount of money in an asset class like equity, so that the average cost of acquiring the asset in the long-term is much lower than that in the short-term.

Cover

Another word for insurance; it also refers to the amount of insurance.

Critical illness rider

A rider that provides a policyholder financial protection in the event of a critical illness.

D
Death benefit

The amount payable to the nominee on death of the policyholder. The amount paid is the sum assured plus benefits applicable (if any) less outstanding loans.

Declining term cover

A type of pure life protection insurance policy where the premia remain the same while the life coverage keeps declining. They are typically used to cover the life of a person with a pending loan repayment, like home loan.

Deferred annuity

An annuity plan where the first annuity payment becomes payable after a chosen period that exceeds one year.

Disability / dismemberment benefit rider

A rider that provides for additional cover in the event of disability, or dismemberment, of the policy holder due to an accident.

Discretionary expenses

These are expenses like entertainment, dining out and non-compulsory travel that you can reduce at will.

Dividend yield

The percentage of dividend paid on a share to the value of the share.

Dividends

Payments made by companies and mutual funds to shareholders and unit-holders, respectively, from the income generated by it.

Double indemnity

Payment of twice the basic benefit in the event of loss resulting from specified causes or under specified circumstances.

Down payment

The money that a home buyer has to contribute, often at least 15 per cent of the value of the house, when he is taking a home loan.

E
Effective rate of interest

The true rate as against the nominal rate, which may be incorrect.

ELSS (equity-linked savings schemes)

Diversified equity funds that additionally offer a tax deduction under section 80C on investments up to rs.1 lakh.

Emergency fund

The money, in the form of liquid investments in bank savings accounts, two-in-one accounts and liquid funds, you need, to take care of emergencies like a job loss that your insurance policies wouldn't cover

EMI (equated monthly installment)

A borrower must make this payment each month towards repayment of interest and principal of a loan taken by him.

Endowment plans

An insurance plan that provides a policyholder risk cover and some return on investment. Usually suitable for the risk-averse.

Equity

The actual ownership interest in a specific asset or group of assets.

Estate

All assets of a person, both financial-like stocks, bonds, mutual funds and fixed deposits and physical-like a house and gold that can be passed on to his heirs.

Estate planning

A financial plan to ensure the transfer of all your assets-both financial, such as fixed deposits and stocks and physical, such as home, after your death to your heirs without any delay or loss.

Exclusions

Risks and circumstances not covered by a policy. No claim will be entertained in case of losses arising out of such situations.

F
Financial planning

It covers the essential elements of a person's financial affairs and is aimed at achieving a person's financial goals.

Fixed deposit

Funds placed on deposit in a bank, company or post office at a fixed rate of interest.

Fixed rate loan

Interest rate charged on a loan that remains fixed during the tenure of the loan.

Fixed-income investment

Any investment that provides a stated percentage of value, say 6 per cent, on the invested amount.

Floating rate loan

Interest rate charged on a loan benchmarked to a particular lending rate. The rate gets adjusted during the tenure of the loan as the benchmark interest rate changes.

G
Grace period

Period of time after the due date of a premium, during which the policy remains in force.

Graded premium policy

A type of whole life policy designed for people who want more life coverage than they can currently afford. They pay a lower premium rate that increases gradually over the first three to five years and then remains constant over the life of the policy.

Group insurance

An insurance policy taken out by employers to provide life cover to their employees. Usually the cheapest form of insurance.

Guaranteed additions

The amount paid as returns in assured-return insurance plans. Guaranteed additions are expressed as a percentage of the sum assured, with the amount payable being stated by the insurer at the outset.

H
Hospital cash benefit rider

A rider that provides cover for hospitalization.

I
Incontestability clause

A clause in the policy providing that if a policy has been in effect for a given length of time, the insurer shall not be able to contest the statements contained in the application.

Immediate annuity

An annuity that starts payments immediately after, or soon after, the first premium is paid.

Index fund

A scheme whose portfolio mirrors the progress of a particular index, both in terms of composition and individual stock weight ages. It's a passive investment option, as a fund's performance will mimic the index concerned, barring a minor tracking error.

Insurability

All conditions pertaining to individuals that affect their health, susceptibility to injury and life expectancy; an individual's risk profile.

Insured

The policyholder.

Insurer

The insurance company.

Investment risks

The risks that your investments face. These include the risk of interest rate fluctuations impacting your debt investments or the prices of equities going down.

Investments

Assets like fixed deposits, post office savings, bonds and stocks that are acquired for the purpose of earning a return.

L
Lapse

Termination of a policy upon the policy owner's failure to pay the premium within the grace period.

Level term cover rider

A rider that increases the life cover in non-term plans, up to a maximum of the sum assured on the base policy. The rider offers death benefit along, and serves the need for extra protection for a specified time period.

Liabilities

Monies owed, debt and other financial obligations of a person.

Life annuity

An annuity that makes regular income payments till the policyholder is alive. On the policyholder's death, all income payments cease and there are no beneficiary benefits.

Life insurance

An agreement that guarantees the payment of a stated amount of monetary benefits upon the death of the insured.

Limited pay policy

A type of whole life insurance designed to let the policy holder pay higher premiums over a specific period such as 10 or 20 years and then not pay any premium for the rest of his or her life.

Liquidity

The quality of assets that can be easily and quickly converted into cash without any, or significant, loss in value.

Lock-in period

The period of time for which investments made in an investment option cannot be withdrawn.

Loyalty additions

Additional benefits (other than guaranteed additions/bonus) paid to policyholders on maturity of certain investment-based insurance plans for staying on through its term. Loyalty additions are paid as a percentage of the sum assured, with the amount depending on the insurer's financial performance.

M
Marginal tax rate

The highest tax rate applicable to a person for paying income tax.

Market value

The monetary value an asset will fetch if sold in the market today.

Maturity date

The date on which a policy term or fixed-income investment like fixed deposit or bond comes to an end.

Money-back plans

A variant of endowment plans in which survival benefits are disbursed through the policy term, rather than in a lump sum at the end.

Mortality charge

The charge for the element of pure insurance protection in the life insurance polic

Mortality cost

The first factor considered in life insurance premium rates. Insurers have an idea of the probability that any person will die at any particular age; this is the information shown in a mortality table

Mortality rate

The number of deaths in a group of people, usually expressed as deaths per thousand.

Mortality table

A table showing the incidence of death at specified ages.n.

N
Net asset value (nav)

The simplest measure of how a scheme is performing, it tells how much each unit of it is worth at any point in time. A scheme's NAV is its net assets (the market value of the financial securities it owns minus whatever it owes) divided by the number of units it has issued.

Nominee

The person(s) nominated by the policyholder to receive the policy benefits in the event of his death.

Non medical insurance

A contract of life insurance underwritten on the basis of an insured's statement of his health with no medical examination required.

O
Occupational hazard

A condition in an occupation that increases the peril of accident, sickness, or death. It usually will mean higher premiums.

Offer and acceptance

The offer may be made by the applicants completing and signing the application, paying the first premium and, if necessary, submitting to physical examination. Policy issuance, as applied for, constitutes acceptance by the Insurer.

Original age

Your age when you bought the policy.

Ownership

All rights, benefits and privileges under life insurance policies are controlled by their owners. Policy owners may or may not be the insured. Ownership may be assigned or transferred by written request of current owner.

P
Participative plans

See 'with-profit' policy.

Pension plan

Investment products offered by insurance companies and mutual funds that required the investor to make defined contributions over regular periods, mostly every year. The contributions are invested according to a pre-decided investment plan. At retirement, the accumulation is paid out through regular pay-out options.

Periodic payment investments

Investment options that have payouts in fixed intervals. For example, money-back life insurance policies.

Permanent partial disability

Permanent loss of any body part, one eye, one limb or one finger or a toe, or injuries that render the insured in capable of earning an income from the date of the accident onwards from any work, occupation or profession. While the loss of the body part may be permanent , its effects on the insured's life are partial.

Permanent total disability

Permanent loss of use of any two limbs, or permanent and complete loss of sight in both eyes or any other injury that renders the insured incapable of earning an income. Cover this risk to secure your wealth.

Policy

The legal document issued by an insurance company to a policyholder that states the terms and conditions of an insurance contract.

Policy holder

The person who buys an insurance policy. Also referred to as the 'insured'.

Policy term

The period for which an insurance policy provides cover.

Post office schemes

Also known as Small Savings schemes, they are offered at post offices and carry the highest returns among fixed income instruments. Government backing makes these instruments like Public Provident Fund (PPF), National Savings Certificate (NSC), Kisan Vikas Patra (KVP) and Post Office Monthly Income Scheme (POMIS) risk-free

Premium

The amount paid by the insured to the insurer to buy cover.

Premium flexibility

The policyholder's right to vary the amount of premium paid each month towards a life policy.

Primary beneficiary

In life insurance, the beneficiary designated by the insured as the first to receive policy benef

Probate costs

The legal fees and other costs incurred in the probate process, which is the legal processing of your will. Assets that you leave to other people through your will cannot be disturbed until the will is probated.

Provisions

Statements contained in an insurance policy which explain the benefits, conditions and other features of the insurance contract.

R
Recurring deposit

This is offered both in post office and banks where you are required to contribute a fixed amount ever month. It is a great tool for making small and regular savings.

Reinstatement

Putting a lapsed policy back in force by producing satisfactory evidence of insurability and paying the required past due premiums.

Renewable term

Insurance that may be renewed for another term without evidence of insurability.

Rest

The frequency at which interest is calculated on the outstanding loan balance. The more regularly the interest is calculated on the outstanding loan amount, the lesser the interest costs and cheaper the loan. For example, monthly rests would make a loan with the same rate cheaper than a quarterly rest.

Revolving credit

A pre-established credit line, typically in a credit card, against which a person may borrow to make purchases.

Riders

Additional covers that can be added to a life policy, for a cost.

Risk

The chance of injury, damage or loss.

Risk selection

The method an underwriter uses to choose applicants that the insurance company will accept. The underwriter must determine whether risks are standard, substandard or preferred and set the premium rates accordingly.

S
Secondary beneficiary

An alternate beneficiary designated to receive payment usually in the event the original beneficiary predeceases the insured.

Small savings

See post office schemes.

Standard risk

Person who according to a company's underwriting standards is entitled to insurance protection without extra rating or special restrictions.

Substandard risk

Person who is considered an under-average or impaired insurance risk because of physical conditions, family or personal history of diseases, occupation, residence in unhealthy climate or dangerous habits.

Sum assured

The amount of cover taken under a life insurance policy, it is the minimum amount that will be paid on death of the policyholder during the policy term.

Surrender value

The amount payable by the insurer to the owner of an investment-based plan in case he opts to terminate the policy after three years (the mandatory lock-in period) but before its maturity date. The surrender value will be the premia paid till date minus surrender charges and any outstanding loans due.

Survival benefits

The amount payable to a policyholder under an investment-based plan if he survives the policy term. Typically, it is the sum assured plus returns (guaranteed additions / bonus) accrued.

T
Temporary total disability

An injury that results from an accident and renders a person immobile or affects his earning capacity temporarily. For instance, a fracture in the arm or leg that keeps you from work: you may be mobile but the injury may prevent you from working.

Term insurance

Protection during limited number of years expiring without value if the insured survives the stated period, which may be one or more years but usually is between five to twenty years, because such periods usually cover the needs for temporary protect

Term plans

A plan that provides life cover for a specified period of time, but no return on the premia paid.

Terminal bonus

A one-time bonus paid on maturity of a with-profit plan.

Tertiary beneficiary

In life insurance, a beneficiary designated as third in line to receive the proceeds or benefits if the primary and secondary beneficiaries predeceases the insured.

Third-party owner

A policy owner who is not the prospective insured. The policy owner and the insured may be and often are the same person. Like, you apply for and are issued an insurance policy on your own life. If, however, your mother applies for and is issued a policy on your life, then she is the policy owner and you are the insured.

U
Underwriter

The company employee who decides whether the company should assume a particular risk or not and if yes, at what extra premium.

Uninsured risk

A person who is not acceptable for insurance due to excessive risk.

w
Waiver of premium rider

A rider that waives the premia payable on the base policy and other riders in certain circumstances mostly related to death, disability or injury. An important feature especially for investment products such as children's policies.

Wealth

The difference between the value of what you own (assets) and what you owe (liabilities).

Whole-life plans

Class of life insurance policies that provide cover through your lifetime.

Will

A document that designates the assets of a person-both financial and physical- to various family members and other heirs.

Without-profit policy

An insurance plan in which the policyholder does not get any share of the insurer's profits.

With-profit policy

An insurance plan in which the policyholder gets a share of the insurer's profits (in the form of guaranteed additions/bonus), along with the sum assured.